Return & Refund Policy
Return & Refund Policy
At Lokipawz, each item is custom printed just for you. Because of our highly automated process, orders typically go straight into production shortly after they're placed. For this reason, we are unable to accept returns or offer refunds for change of mind.
We encourage you to carefully review all details before submitting your order.
Faulty or Damaged Items
If your order arrives with a manufacturing defect, print error, or damage, we’re here to help! Please contact us at info@lokipawz.com within 7 days of receiving your item and include:
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- A brief description of the issue
- Clear photos showing the problem
- Your order number
Once reviewed, we’ll be happy to offer a replacement, store credit, or refund—depending on the nature of the issue.
We value our customers at Lokipawz
We’re dedicated to delivering high-quality, joyful wrapping paper, and we’re always happy to work with you to resolve any genuine issues.
For help, reach out to us at info@lokipawz.com.